Privacy Policy as an Accident Insurance Agent

HOME Privacy PolicyPrivacy Policy as an Accident Insurance Agent

TOPPAN TRAVEL SERVICE CORPORATION (hereafter "the company") is deeply aware of the importance of protecting personal information. To further ensure community trust in the performance of our insurance business, the company provides for suitable handling of personal information by compliance with laws related to the protection of personal information (the Personal Information Protection Law) in addition to other laws and guidelines concerning personal information. Furthermore the company establishes appropriate measures for securely managing the personal information.
The company provides thorough education and guidance to our employees and makes suitable implementation of policy to ensure that personal information is handled properly. We also promptly respond to any complaints and inquiries concerning how we handle personal information, and constantly re-evaluate and improve the measures used to securely manage personal information and the handling of personal information by company agents.

1. Acquiring personal information

Our insurance agent acquires personal information, which is within the necessary scope of our business, through legal and fair procedures.

2. Purpose of using personal information

The company is an agent in receipt of outsourced insurance business from the following insurance companies and uses personal information acquired from these companies within the scope necessary to provide their products and services.
In addition, the company uses personal information within the scope necessary to provide products and services related to its primary business of travel services.
Precise examples of the use of personal information by the company are the following: Use of information is not permitted for other purposes.

1For the purpose of providing products and services of insurance companies that have outsourced insurance business to the company
2For the purpose of providing travel related products and services

In the event that there is a change to the purposes of use, all individuals concerned shall be notified of the details in writing as well as by official announcement on the company homepage.
Insurance companies disclose how they use personal information on their company homepages.

Contracting accident insurance companies (random order)

3. Personal data security management measures

To prevent leaking, destroying, or damaging the personal data we handle, and to securely manage personal data, the accident insurance agent has in place rules and systems for the implementation of a strong security policy to ensure secure management. Company agents also maintain the accuracy of, and keep updated, the appropriate measures needed to ensure the information is only used for the stated purposes of use.

4. Provision of personal data to third parties

With the following exceptions, the company does not provide personal data to third parties without the permission of the individual who is the subject of the information.

1Under compulsion of law or regulation.
2When necessary to protect human life, physical health or financial assets and when circumstances make it difficult to obtain the permission of the individual who is the subject of the information.
3When necessary to improve public health or promote the healthy development of children and circumstances make it difficult to obtain the permission of the individual who is the subject of the information.
4When cooperation is required with the performance of duties prescribed by law or regulation by a governmental institution, regional authority or individual or body under commission of same, and there is the risk of impediment to the performance of such duties in the event of seeking consent of the individual who is subject of the information.

5. Handling sensitive information

Except in the following circumstances, the company will not acquire, use, or provide to third parties information related to political views, religion (religious creed, ideas, or faith), labor union membership, race and ethnicity, family origin and registered domicile, health treatment or sexual preferences, or criminal records (hereinafter "sensitive information").

1Sensitive information may be acquired, used, or provided to third parties within the scope necessary for the performance of business and with the permission of the individual who is subject of the information as required for the proper maintenance of insurance business operations
2Sensitive information of employees, etc. regarding their political, religious, and other group affiliations and labor union membership may be used, acquired, or provided to third parties within the scope necessary to receive insurance premiums and perform other relevant business
3Sensitive information may be obtained, used, or provided to third parties to the extent necessary to performance of duties such as paying insurance benefits in inheritance proceedings
4When required by law or regulation
5When necessary to protect human life, physical health, or financial assets.
6When especially necessary to improve public health or promote the healthy development of children
7When cooperation is required with the performance of duties prescribed by law or regulation by a governmental institution, regional authority, or individual or body under commission of same

6. Inquiries to TOPPAN TRAVEL SERVICE CORPORATION

Inquiries can be made by using the contact information below. Insurance claims should be made by using either the information below or the accident consultation contact information printed on the policyholder's insurance certificate. The company will respond to inquiries only upon verifying the identity of the individual making the inquiry and we request your understanding in this regard.
For requests based on the Personal Information Protection Law to disclose, revise, or terminate the use of any personal data held in relation to insurance policies, the concerned party is asked to contact the issuing insurance company directly.

Contact for inquires regarding Privacy Policy and handling of personal information: TOPPAN TRAVEL SERVICE CORPORATION
Towa Hamamatsu Cho Bldg. 7F., 2-6-2 Hamamatsu Cho,
Minato-ku, Tokyo, 105-0013, Japan

[ Contact person ]
Masahiko Yoshikawa - General Affairs

Telephone 03-5403-2500
Business hours: M-F 9am - 5pm

Mail:Click here for contact form