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Actual Examples and Case —A record of travel coordinating—
Vol.1 Overseas Business Trips
Vol.1 Overseas Business Trips


| Itinerary | February 23 - February 28, 2009 |
|---|---|
| Numbers of customer | 1 |
| Destination | Hong Kong, China |
The client was going on an overseas business trip with a customer for the first time. We arranged flights, visas, hotels, and a car for local inspections. We also re-issued the airline tickets due to a schedule change after departure.


- I am unaware of any necessary travel documents.
- We prepared the required data and documents to apply for a Chinese visa and we arranged a proxy application.
- It is difficult to find a hotel that suits our budget and schedule for this business trip!
- We suggested three hotels that are located near their destination.
One of the hotel choices suited the customer's budget and after discussing it with the customer, we selected that hotel. - How can we arrange transport for our business local inspections?
- Since the schedule for the inspection was not finalized until the last moment, we guaranteed the availability of a car during the required time.
To enable the client to confirm the car booking, we request the concierge to arrange the car.
After check - in, the customer was able to directly confirm the location and time. - How can I change my itinerary after the departure?
- Since there was an urgent change to the arrangements, we made changes to the flights and hotels.


The business trip was completed without problems and the customer was satisfied with the support given by TOPPAN TRAVEL SERVICE CORPORATION.
The accompanying customers were also satisfied.
He told us that he would ask us to arrange his upcoming business trips to the United States.
He informed us that he would recommend the services of TOPPAN TRAVEL SERVICE CORPORATION to his colleagues.
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Thank you enormously for your assistance with this business trip.
I really appreciate your prompt responses.
It was very satisfying that the business trip went off without any problems.
I look forward to working with you in the future.
For details regarding the services we offer for overseas business trips, please consult "Our Service" page.
- Vol.1 Overseas Business Trips
- Vol.2 Incentive Travel
- Vol.3 Conference Arrangements
